Internet Sales Return Policy
- We warranty any products for up to 3 years, for defects in materials or workmanship.
- Loose diamonds have a 5-day return policy for exchanges or refunds and must be accompanied by a return authorization number provided by us, to put on the outside of the box.
- Ring or pendant design: Exchanges must be pre-arranged, as some designs are not stock items and need to be made to order. Items custom made, sized to order, or set with matching side diamonds to order, are not refundable or exchangeable, but materials can be reused to make another design of choice, for additional labor fees.
Please call with any questions about our warranties or return policy.